Energy Advice Online

If you can’t make it to our energy cafes, there’s a lot of information you can find online for yourself….

To find out if other energy companies can offer you a better deal on your bills Try our Utility Genius  price comparison site or Uswitch 

You may be eligible for £140 discount on your electricity bill. Apply for the Warm Homes Discount here – many of our clients qualify for this but don’t know about it.

Water Sure Plus offers cheaper water bills if you’re on a low income.

Help with energy debt relief

Some of the bigger energy companies offer debt relief to their customers. You will need to fill out quite a long form  – but it’s worth it if your debt is cancelled as a result. Contact your energy company directly for more information.

Additional help for older people, families with young children, or those with disabilities

Many energy companies have a Priority Service Register which gives special attention to vulnerable people including those who are disabled, elderly or under five years old.

If you are on this register, you will be given emergency electricity in the event of a power cut and the energy company may arrange for an engineer to read your meter if you cannot access it yourself. For more information, contact your energy company directly.

The Benefits Entitlement Checker  enables you to make sure you are not missing out on any entitlements.

Get useful advice on saving energy and keeping your home warmer with the home energy check tool.