The Heat Doctor

Simon, The Heat Doctor, is on a mission to help you understand your heating system and make it run as efficiently as possible. He can deal with both minor and serious problems with your heating systems, or get more help if he can’t solve your problem, at no cost to you. He can:

• Provide demonstrations and advice on managing your heating system. Everything he does he can inform you about.
• Adjust the flow temperature on boilers.
• Bleed your radiators for you, and show you how to do it.
• Adjust the temperature and timing setting on a room thermostat and adjust individual thermostatic radiator valves.
• If your boiler isn’t working efficiently, he can adjust the pressure
• Carry out simple repairs such as removing leaking radiators or defective isolation valves.
• Source new parts and manage the budget for new parts if needed.
• Fit CO alarms (very important).
• Adding fernox/inhibitor
• If simple repairs are not possible, he can escalate issues to Gas Safe and support an application for grant-funded heating upgrades.

Who can get a visit from the Heat Doctor?

This service is only available to residents of SE London, and only to owner-occupiers or private rental tenants under certain income thresholds. Housing association and council tenants are not eligible for this.

Below is the list of income levels for different kinds of households. Find your household composition (the number of adults and children living in your home). If your total income, minus housing costs and council tax, is lower than the figure shown next to it then you are welcome to contact us on the details above. If you are unsure if you are eligible, you can contact us to check and we can help you work it out